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 Posted: Tue Mar 13th, 2007 09:46 am
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Holly
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I have used my Whisper Mill for about 4 years now.  Within the last year the grain gauge for fine does not work (automaticly turns to fine) and flour covers my counter coming from the bottom and middle connection of the mill itself not the flour canister.  :(  Do I just need to get a new mill or is there a simple solution.

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 Posted: Tue Mar 13th, 2007 01:38 pm
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KSherrill
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Hi Holly. When you say flour comes "from the bottom and middle connection," on your mill, are you referring to the area where the tube is inserted which connects the mill to the canister? In other words, the hole on the side where the flour blows out? You may just need a new tube. The connection may not be tight anymore.

Kate

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 Posted: Tue Mar 13th, 2007 02:24 pm
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Holly
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No, it is not from the tube but the unit itself.  When I turn the unit over, it has so much flour it is hard to see the reset switch.  It also comes from the middle of the unit.  The unit is not one solid piece of plactic and flour comes out around the connection in the middle.

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 Posted: Tue Mar 13th, 2007 03:06 pm
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KSherrill
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I did a little digging. It sounds like the plug in the milling chamber has come unsealed. The manufacturers of the Wonder Mill will not honor the Whisper Mill warranty, but they can repair them.  If you go to http://www.thewondermill.com and click on Whisper Mill repair, you'll find a form to fill out and send in with your mill.  (Turn off your pop-up blocker--it's a PDF.) According to them, the repairs shouldn't take very long, and should be less than $100.

Additional contact info:


Grote Molen, Inc.
387 Yellowstone Ave
Pocatello, ID 83201
TEL: 208-234-9352
service@thewondermill.com

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 Posted: Wed Mar 14th, 2007 08:35 am
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Holly
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Thank you very much for the information. 

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 Posted: Wed Mar 14th, 2007 11:57 am
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KSherrill
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Glad I could help.

Let us know how things turn out.

Kate

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 Posted: Tue Feb 10th, 2009 10:46 am
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Gigmaster
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Mine siezed up one time due to a power outage while I was grinding. When the power came back on, it made smoke, burped, chirped and sounded like a cat in a vacuum cleaner.

I sent it to WonderMill, and they repaired it to like-new condition, and only charged me for parts and return shipping, about $35.00 total, including shipping it to them. These guys are great!

Last edited on Tue Feb 10th, 2009 10:47 am by Gigmaster

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